Research and maintenance

Sources and update method

The site uses primary or authoritative guidance when a claim depends on a particular system, service, security practice, or accessibility standard.

Preferred source types

  • Operating-system and device documentation from the responsible vendor.
  • Government consumer-protection and cybersecurity guidance.
  • Standards and accessibility material from recognized standards bodies.
  • Application help documentation for features that vary by product.

Reference starting points

SubjectPrimary referenceUsed for
WindowsMicrosoft Windows supportWindows controls, files, updates, and accessibility
MacApple Mac User GuidemacOS controls, Finder, settings, and keyboard behaviour
ChromebookGoogle Chromebook HelpChromeOS files, settings, updates, and accounts
Cyber safetyCISA Secure Our WorldPasswords, multifactor authentication, phishing, and updates
ScamsU.S. Federal Trade Commission scam guidanceCommon manipulation and reporting principles
Canadian fraudCanadian Anti-Fraud CentreCanadian fraud awareness and reporting routes
AccessibilityW3C Web Accessibility InitiativeAccessible content and interaction concepts

Review process

Pages are reviewed when the site is rebuilt, when a material correction is reported, or when an operating-system or security change makes an instruction misleading. The visible review date describes the page review, not a guarantee that every linked service remains unchanged.

Limits

Vendor documentation can be reorganized, regional settings can differ, and managed school or workplace devices may restrict features. Follow the policy and support route for the actual device.